AIOHub Terms of Service

Enacted: February 19, 2026
Last Updated: February 25, 2026
Operator: LuxuCare Inc.

Article 1 (Applicability)

1. These Terms of Service (hereinafter "Terms") set forth the conditions for use of the AI business information platform "AIOHub" (hereinafter "the Service") provided by LuxuCare Inc. (hereinafter "the Company").
2. All persons who use the Service (hereinafter "Users") shall be deemed to have agreed to these Terms.

Article 2 (Definitions)

In these Terms, the following terms shall have the meanings set forth below:

1. "Company Page" — A profile page of a company or organization created by a User on the Service.
2. "Entry" — An individual content unit that constitutes a Company Page.
3. "Block" — The smallest unit of information constituting an Entry (text, FAQ, etc.).
4. "AI Interview" — A feature where AI (artificial intelligence) asks Users questions and automatically generates Blocks based on their responses.
5. "AI Credits" — Usage-based units required for AI feature consumption.
6. "Plan" — The Starter, Pro, Business, and Enterprise subscription plans.
7. "Public Page" — A Company Page that is publicly accessible on the Internet by third parties.
8. "KYB Verification" — An identity verification procedure to confirm the existence of a company or organization.

Article 3 (Account Registration)

1. Users shall register their accounts by providing true and accurate information.
2. Users are prohibited from creating multiple accounts.
3. Users are responsible for the management of their accounts and may not transfer or lend them to third parties.
4. Users shall promptly update their information when changes occur in their registered information.

Article 4 (Plans and Fees)

1. The Service offers Starter, Pro, Business, and Enterprise plans. The fees and details for each plan are posted on the pricing page of the Service.
2. Payments for paid plans shall be processed through automatic monthly or annual billing via the payment methods designated by the Company.
3. Fees already paid shall not be refunded except as required by applicable law.
4. The Company may revise fees with 30 days' prior notice.

Article 5 (AI Credits)

1. Each plan has a monthly AI Credit limit, which resets monthly.
2. AI Credits are consumed when using AI features such as AI Interviews and AI generation.
3. Unused AI Credits do not carry over to the following month.
4. AI features require prior consumption of Credits; if the balance is insufficient, the features cannot be used.

Article 6 (Handling of Content)

1. Copyright in content registered or inputted by Users on the Service (hereinafter "User Content") shall belong to the Users.
2. Users grant the Company a non-exclusive license to use User Content to the extent necessary for providing and improving the Service.
3. User Content posted on Public Pages will be accessible to third parties (including AI search engines, crawlers, etc.). Users shall publish content with an understanding of this fact.
4. Users shall register only content for which they hold lawful rights.

Article 7 (AI-Generated Content)

1. Content generated by AI through AI Interviews and other features (hereinafter "AI-Generated Content") is automatically produced based on information provided by the User.
2. The Company does not guarantee the accuracy or completeness of AI-Generated Content. Users are responsible for reviewing and editing the content before publication.
3. The ownership of copyright in AI-Generated Content shall be determined in accordance with applicable laws.
4. The Company uses Anthropic's API (Claude) to provide AI features. Information entered by Users is transmitted to Anthropic's API. The transmitted data is not used for training Anthropic's AI models (pursuant to Anthropic's API Terms of Use). The handling of data by such third-party services is subject to the terms of service and privacy policies of the respective service providers.

Article 8 (Prohibited Activities)

Users shall not engage in the following activities:

1. Registering or publishing false company information.
2. Infringing on the intellectual property rights, privacy, reputation, or other rights of others.
3. Registering or publishing content that violates laws, regulations, or public order and morals.
4. Unauthorized access to or interference with the operation of the Service's systems.
5. Mass access or scraping using automated tools, except for AI crawlers authorized by the Company.
6. Abusing the Service's features to fraudulently obtain or consume AI Credits.
7. Unauthorized use of another User's account.
8. Registering or publishing information related to antisocial forces.
9. Any other activities deemed inappropriate by the Company.

Article 9 (Account Suspension and Freezing)

1. The Company may suspend or freeze a User's account without prior notice if the User has violated or is suspected of violating these Terms.
2. During a freeze, the publication of Company Pages will be suspended and access to AI features will be restricted.
3. Users may file an objection against freeze measures.

Article 10 (KYB Verification)

1. The Company provides KYB Verification (identity verification) to enhance the credibility of Company Pages.
2. KYB Verification is optional; however, verified Company Pages will display a verification badge.
3. Documents submitted for KYB Verification will be managed in accordance with the Company's Privacy Policy after verification is complete.

Article 11 (Modification and Discontinuation of the Service)

1. The Company may modify the content of the Service or terminate its provision with prior notice to Users.
2. In the event of unavoidable circumstances such as emergency maintenance, system failures, or natural disasters, the Service may be temporarily suspended without prior notice.
3. The Company shall not be liable for any damages incurred by Users due to modification or discontinuation of the Service.

Article 12 (Disclaimer)

1. The Service is provided "AS IS" without any warranties, express or implied.
2. The Company does not guarantee the accuracy of AI-Generated Content, the manner in which third-party AI crawlers reference or use data, or the display results in search engines.
3. The Company's liability for damages shall be limited to the total amount of usage fees paid by the User to the Company in the preceding 12-month period. The Company shall bear no liability for damages to Users on the free plan.

Article 13 (Account Deletion)

1. Users may request account deletion at any time through the method prescribed by the Company.
2. Upon account deletion, the publication of Company Pages will be suspended, and the Company will promptly delete data except for retention periods required by law.
3. Data recovery after account deletion is not supported.

Article 14 (Amendments to the Terms)

1. If the Company amends these Terms, the amended Terms will be posted on the Service, and Users will be notified at least 30 days before the effective date of the amendments.
2. If a User continues to use the Service after the amendments, the User shall be deemed to have agreed to the amended Terms.

Article 15 (Governing Law and Jurisdiction)

1. These Terms shall be governed by and construed in accordance with the laws of Japan.
2. Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the Kochi District Court as the court of first instance.

Article 16 (Contact Information)

For inquiries regarding the Service, please contact us at:

Operator: LuxuCare Inc.
Email: support@luxucare.co.jp

Article 17 (Use of AI Features)

1. The Service provides features utilizing AI (artificial intelligence) technology. These include AI Interviews, content generation assistance, gap analysis, monthly report generation, and other functions.
2. To provide AI features, information entered by Users (text, URLs, images, etc.) is transmitted to the API of an external AI service provider (Anthropic, PBC).
3. The data transmitted pursuant to the preceding paragraph is not used for training Anthropic's models (pursuant to Anthropic's API Terms of Use).
4. Output results from AI features are for reference purposes only and are not guaranteed to be accurate or complete. The final judgment and responsibility regarding the use of output results rests with the User.
5. Use of AI features consumes Credits. Please refer to the pricing page for Credit limits by plan.

Article 18 (Integration with Third-Party Services)

The following third-party services are used in providing the Service. Please also refer to the terms of service and privacy policies of each service.

Article 19 (Rights to AI-Generated Content)

1. Copyright and other rights in content generated using AI features (text, structured data, etc.) shall belong to the User.
2. However, the Company may use anonymized and aggregated data for the purpose of service improvement and statistical analysis. Individual content will not be disclosed to third parties.
3. Users warrant that their input to AI features does not infringe on the copyrights or other rights of third parties.

Revision History

Enacted: February 19, 2026